Lync 2010 Help and Training

Communicate with Voice and Video

Microsoft Lync 2010 provides the voice and video features that you've been asking for. New Lync 2010 features include an easily accessible dial pad, diagnostic messages to keep you informed about audio quality, and the ability to easily switch between devices during a call.

Get Started

Quick Start: Use voice and video

Work Smart: Make and answer calls

Voice and Video Quick Reference card Word document icon


Make a call (16 seconds) video icon

Dial a number (29 seconds) video icon

Answer a call (13 seconds) video icon

Forward all calls (12 seconds)  video icon

Set up simultaneous ring (20 seconds)  video icon

Find missed conversations (14 seconds)  video icon

Help and How-To

Voice and Video


Lync 2010 Voice and Video Training PowerPoint icon