By default, Microsoft Lync 2010 communications software saves all incoming and outgoing conversations in a Microsoft Outlook Conversation History folder, so you can review previous conversations.
If your conversations are not being saved in this Outlook archive, and you want to set up an archive for future conversations, follow these steps:
Lync 2010 can save all incoming and outgoing conversations in an Outlook Conversation History folder, so you can review previous conversations. Also, the View Conversation History and Find Previous Conversations options might be available in Lync, depending on how Lync is configured in your organization. See if they are by doing the following:
Many of the menus in Lync appear when you click a small down arrow (such as the one beside the Options button in the main window). You can also open the main menu by doing any of the following.
You can also see menus for performing frequent tasks for contacts, groups, and other items by right-clicking on the items.
Lync uses the sound options (scheme, events, etc.) that you specify in Windows to notify you of incoming messages. To disable sounds in Lync and configure other sound settings, do the following:
Calendar information (free/busy, meeting subject and time) and the Out of Office note can take as long as thirty minutes to appear in Lync. Additionally, you must be running Lync on a device that can connect to Microsoft Exchange Server.
Some organizations remove the Appear Away state because it can interfere with presence predictability. For example, if a significant number of users use this status, the value of presence in Lync would be greatly reduced. Keep in mind that you can use privacy relationships as a way of avoiding interruptions. For example, if you don’t want to be disturbed by most people, you can set your status as Do Not Disturb and then grant certain people permission to interrupt you by adding them to your Workgroup.
You can accept the system administrator settings for presence status, or override them by specifying the number of minutes (of idle activity that elapses) before your presence status changes to Inactive and Away.
To set your presence status options
Because Lync 2010 and Microsoft Lync Server 2010 communications software support the ability to federate (connect) with other organizations, you can add contacts from those organizations to your Contacts list and communicate with them by using any of the communication modes that are supported by both organizations. Check with your support team to determine if a person’s organization is federated with your organization.
To add a federated contact, follow these steps:
To add a contact who is not at a federated organization, try adding her name and home, mobile, and other phone numbers to Outlook Contacts. You can then call the contact’s phone numbers by using Lync, but IM, video calls, and audio/video meetings might not work correctly.
With Lync, you can send and receive instant messages from people who have accounts on the MSN network of Internet services, and the Windows Live network of Internet services, AOL, and Yahoo!. Communication with public IM contacts is limited to IM. File transfer, Lync (Voice over IP, or VoIP) calls, video calls, and audio/video meetings might not work correctly.
You can find contacts in one of two ways:
For steps on finding a contact, see Use Lync 2010 Search.
To delete a contact from your Contacts list:
While your name and email address are still displayed to blocked contacts, they can’t reach you through Lync.
To block a contact in Lync