With Microsoft Lync 2010 communications software you can exchange information in real time with another person by using instant messaging (IM). It’s easy to accept a message by clicking the alert that indicates someone is starting an IM conversation with you. If you don’t currently have time for an IM conversation, you can choose to ignore the conversation alert. Or, you can change the IM conversation to a voice call by adding audio.
To accept the instant message, do the following:
To ignore an incoming instant message, do the following:
To respond with a voice call instead of with an instant message, do one of the following: